New Patient
FAQs

New Patient Forms

  • Your first visit will allow us to get to know you and decide what type of testing you may need. Testing is typically scheduled about one week after your new patient consultation. Exceptions are made on a case-by-case basis.

    When you return for testing, we will perform comprehensive allergy testing and to discuss a plan of treatment that's right for you!.

    Please arrive to your appointment 15 minutes early. To save time, please fill out New Patient paperwork in advance and email it to lsa@lakeshoreallergypc.com. You should bring your insurance card and driver’s license with you.

    Patients under the age of 18 require a parent or legal guardian to be present for the visit.

  • 7/7/2026: UnitedHealthcare Insurance Update

    We are no longer accepting new patients with UnitedHealthcare insurance. Beginning January 1, 2027, we will no longer participate with UnitedHealthcare.

    Unfortunately, UnitedHealthcare's increasing administrative requirements, treatment restrictions, and frequent coverage barriers have made it increasingly difficult for us to provide timely, high-quality allergy and immunology care. Our priority is to spend our time caring for patients, not navigating unnecessary insurance obstacles that can delay medically necessary testing and treatment.

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    We currently accept commercial insurance, Medicaid, and Medicare plans. If you do not see your plan listed below, please call us and we can see if we are in network with your plan.

    Commercial Insurance

    • Aetna

    • ASR Health Benefits

    • Blue Care Network (BCN)

    • Cofinity

    • First Health/Coventry

    • Health Alliance Plan (HAP Resource)

    • PHCS

    • Priority Health HMO

    • Sisco

    • Tricare & Veterans Association

    Medicaid

    • Aetna Better Health

    • Blue Cross Complete

    • Meridian Health Plan of Michigan

    • Priority Health Medicaid

    • Children’s Special Health (for approved patients only)

    Medicare Advantage

    • Aetna

    • BCN Advantage

    • Health Alliance Plan (HAP)

    • Humana

    • Longevity (I-SNP)

    • Priority Health

  • We do not currently cover inpatient services including desensitizations or inpatient consults.

    However, we are affiliated with several hospitals in order to expand access to specialist care in our community. Our hospital affiliations include:

    • Holland Hospital

    • Corewell Health

    • University of Michigan Metro Health

    • Trinity Health

  • We gladly accept self-referred patients, but your insurance may require a referral in order for services to be covered. Please check with your insurance plan.

    If you are a self-referred patient, we request that you allow your primary healthcare provider to send documents pertaining to other health conditions you may have so we can best serve you.

Established Patient
FAQs

Oral Food or Medication Challenge Information

  • A link to our patient portal, FollowMyHealth, is provided at the top of our website.

    Our portal will allow you easy access to your clinic notes, medication information, and appointment information.

    You can also schedule appointments online for allergy shots or general follow-up visits, pay your bill, or send a portal message. Please allow up to 48 hours for a reply for a message, and remember that any urgent questions should not be sent via portal message.

  • All requests for school forms must be submitted via email at lsa@lakeshoreallergypc.com. Hard copies may also be dropped of in person. Please submit school-specific forms or FMLA forms at the time of your request.

    There is a $10 charge for school forms that must be paid before the forms will be processed. We require a visit within the last year to fill out forms.

    School notes or return-to-work notes will only be provided on the day of your appointment.

  • You may request a prescription refill by asking your pharmacist to send us a request, or you may call our nurse line. Please leave the patient’s name, date of birth, medicine being requested, and a contact number. You must have been seen within the previous 12 months to have a prescription refilled.

    Prescription refill requests will only be processed during normal business hours and should not be submitted via the after hours phone number.

    Please allow up to 2 business days for refill requests.

  • We often have same day sick visits available. Please call our office to schedule an appointment.

  • Statements are processed in the first week of every month and will be mailed to your current address on file. Our system is undergoing updates so that statements will soon be sent via text message and available through our patient portal.

    Delinquent accounts will be sent to RNP Collection Agency.

    Starting in Spring 2025 we will begin requiring a credit card on file so that we can easily process your payments. No charges will be made to the card without your prior consent.

    If you require a payment plan or have additional questions about your bill, please contact our office by calling our office and selecting the prompt for the Billing Department.

Scheduled Closures for 2026

Labor Day: Monday, September 7th

Thanksgiving Day: Thursday, November 26th

Christmas Week: Monday December 21st - Thursday December 24th